Blog

Pinpointing your target market can be challenging, specifically when you know little about their personal attributes and buying tendencies.  If you look at the small business websites of most startups, you might notice a particular trend which is they strive to reach as many people as possible.

That approach is incorrect though when it comes to effective targeting.  It’d be better to reach out to a small audience that’s passionate about what you’re offering than to focus on a huge audience that barely cares about your product.  Here are some recommendations you should consider for targeting customers.

 

Create the best possible description of your target customer from the start.  Determine their age, gender, location, and more.  For instance, if you sell classy wrist watches, your ideal customer might be a man in his 40’s who is working in the corporate world.

By knowing exactly who your target customer is, you will be able to tweak the product so it better suits those who are buying it.  For example, you may choose to brand the packaging box in a style that appeals to professionals but you should also set a price the client feels is comfortable.

 

Once you start selling to your ideal clients, assess what their preferences are while observing their buying patterns.  Always listen to what they have to say about their experience with the product and take it into consideration in the future.  Some customers might say the product needs to be adjusted which helps you know how to refine it so it suits different users.

The best small business websites have many ways for customers to contact the online support team.  Encourage your customers to sign up to your email list and reach out to them regularly.  Often, they are pleased to share their thoughts about the product and what aspects they’d like to see improved.