Even the concept of digital transformation has changed, shifting from a customer centered approach to tactics that are designed to safeguard the health and safety of workers. This has made the prospect of adopting new forms of technology and methods far more difficult. The following changes are just a few that some have noted.
If an Indianapolis website design firm was undecided about the notion of going through a digital transformation before the pandemic came, they have probably realized that they no longer have a choice. Companies that could initially compete with their rivals without abandoning traditional techniques have discovered they can’t survive in a post-coronavirus world. In some cases, digital transformation is no longer an option. It has become crucial to most businesses that hope to compete favorably in the future.
For the longest time, digital transformation trends were meant to meet the needs of consumers. Most strategies that were crafted and deployed by an Indianapolis website design firm revolved around a desire to enhance the customer experience. Although the customer still matters, workers have become the bigger priority for now. Many companies are working to develop a variety of methods that can meet the needs of consumers without risking the lives of employees.
The pandemic has revealed to small and large businesses that physical premises are not a requirement for success. Stay-at-home orders made conventional operations all but impossible as many firms were forced to close. However, business in various parts of the world is proceeding as companies have adopted technology that enable workers to continue working from home. These latest trends are alarming but they are here to stay for now and any business that wants to survive the pandemic must evolve accordingly.
- December 1969 (4)